4 min read
Eric Sommers: 04.10.2025
Setup, Stacking, Passwords, and Troubleshooting When you’re rolling out a network built for speed, scale, and rock-solid reliability, Cisco’s...
2 min read
OEM (Original Equipment Manufacturer) support contracts—like Cisco SMARTnet—have long been the go-to for IT managers. But with rising costs and rigid...
2 min read
Eric Sommers: 02.10.2025
"Changes aren’t permanent, but change is." Rush fans will recognize this iconic lyric from Tom Sawyer. Could Geddy Lee have been unknowingly singing...
3 min read
Every IT manager faces the same dilemma at some point: Is it time to replace aging network hardware, or should you invest in keeping it running? It’s...
2 min read
Eric Sommers: 12.16.2024
When Old Habits Don’t Fit Modern Realities One of my favorite stories is the "ham story." It’s an allegory about why we cling to outdated practices...
6 min read
Eric Sommers: 10.28.2024
Cisco has been making significant changes to its Digital Network Architecture (DNA) offerings, particularly with the rebranding of DNA Center to...
5 min read
Eric Sommers: 09.23.2024
Cisco has rolled out yet another layer to their support services—Success Tracks. If you're already familiar with SMARTnet, you might be wondering how...
2 min read
Eric Sommers: 08.26.2024
Let’s clear up some confusion! MPO (Multi-Fiber Push-On) and MTP (Mechanical Transfer Push-On) connectors might sound like tech jargon, but they’re...
3 min read
Eric Sommers: 08.18.2024
Edgeium is proud to announce its inclusion in the 2024 Inc. 5000 list, ranking No. 2840 among the fastest-growing private companies in America. This...
2 min read
Eric Sommers: 05.24.2024
Like most things that got interrupted when COVID hit in 2020, so too did the supply chain Cisco used to build its products. We saw 4- to 12-week...
1 min read
Dylan McKenna: 05.23.2024
For the 15-ish years I’ve been in the TPM (third party maintenance) space, one of the primary objections I’ve heard from potential new customers is,...
2 min read
Eric Sommers: 11.20.2023
It’s easy to use the terms “software update” and “software upgrade” interchangeably, but when it comes to determining what you need to meet your...
2 min read
Eric Sommers: 10.23.2023
There’s no doubt Cisco is the most popular OEM in the industry. They build superior products that last. But like everything else, sometimes their...
