2 min read
OEM (Original Equipment Manufacturer) support contracts—like Cisco SMARTnet—have long been the go-to for IT managers. But with rising costs and rigid terms, more businesses are rethinking their options.
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2 min read
Eric Sommers: 02.10.2025
"Changes aren’t permanent, but change is." Rush fans will recognize this iconic lyric from Tom Sawyer. Could Geddy Lee have been unknowingly singing...
3 min read
Every IT manager faces the same dilemma at some point: Is it time to replace aging network hardware, or should you invest in keeping it running? It’s...
2 min read
Eric Sommers: 12.16.2024
When Old Habits Don’t Fit Modern Realities One of my favorite stories is the "ham story." It’s an allegory about why we cling to outdated practices...
6 min read
Eric Sommers: 11.19.2024
Cisco’s Smart Licensing has sparked ongoing debate—impacting how businesses manage hardware, software, and licensing policies. As Cisco shifts gears,...
6 min read
Eric Sommers: 10.28.2024
Cisco has been making significant changes to its Digital Network Architecture (DNA) offerings, particularly with the rebranding of DNA Center to...
7 min read
Eric Sommers: 10.07.2024
DNA Center has been rebranded to Catalyst Center In today’s fast-paced networking world, managing complex systems is no longer just about using the...
5 min read
Eric Sommers: 09.23.2024
Cisco has rolled out yet another layer to their support services—Success Tracks. If you're already familiar with SMARTnet, you might be wondering how...
5 min read
Eric Sommers: 09.09.2024
Welcome back, everyone! This blog will quickly outline the differences between DNA Essentials and DNA Advantage to hopefully help you choose the best...
2 min read
Eric Sommers: 08.26.2024
Let’s clear up some confusion! MPO (Multi-Fiber Push-On) and MTP (Mechanical Transfer Push-On) connectors might sound like tech jargon, but they’re...
3 min read
Eric Sommers: 08.18.2024
Edgeium is proud to announce its inclusion in the 2024 Inc. 5000 list, ranking No. 2840 among the fastest-growing private companies in America. This...
2 min read
Eric Sommers: 08.07.2024
In today’s fast-paced IT landscape, managing the lifecycle of your hardware is as crucial as the technology itself. IT Asset Recovery stands out as a...
5 min read
Eric Sommers: 07.22.2024
Still asking for GBICs? Nothing says “I’ve been around” like referring to a transceiver as a GBIC, but I absolutely love hearing it! This guide will...
