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Third-Party Maintenance

Edgeium’s CovrEDGE™ is a reliable low-cost alternative to OEM IT maintenance.

Maintenance Renewal Coming Soon?

Save up to 70% annually.

Global CovrEDGE

Edgeium helps companies of all sizes across the world better manage their IT network support by offering third-party Maintenance (TPM). Our commitment to delivering the highest quality TPM services give you the flexibility to manage your network in the most efficient and cost-effective way possible.

  • Hundreds of stocking locations in 96 countries.
  • Remote and onsite technicians available 24/7.
  • Service level agreements include hardware replacement within 4 hours or next business day.
  • First call to highest-level certified technicians for all OEMs.

How it Works

  1. Schedule Demo with Expert
  2. CovrEDGE Maintenance Analysis
  3. Choose your SLA
  4. Access your CovrEDGE Portal
  5. Realize lower OpEx

CoverEDGE TPM is a low cost alternative for OEM IT maintenance.

CovrEDGE Portal

Our vendor-agnostic IT asset management and ticketing system enables you to track and manage all of your IT assets in one convenient location.

Get a live demo

Why Choose CovrEDGE?

  • Descending bar chart Reduced Costs

    Edgeium customers save up to 70% on annual IT maintenance costs compared to OEM support plans.

  • Two wrenches crossed icon Expert Support

    Every CovrEDGE ticket is immediately assigned to an engineer with the highest level certification for your specific OEM.

  • Two arrows in a cycle icon Flexible Terms

    We build every IT maintenance contract to fit your business. We can change SLAs on the fly, adjust coverage as needed and more.


CovrEDGE Savings Calculator

Try our tool to estimate your potential savings on IT maintenance.

Service Levels Available

Sparing as Service

  • Hardware Replacement: Next Business Day and 4 Hour
  • Email Ticketing
  • CovrEDGE Portal
Request a Quote

8x5xNBD

  • Support Hours: 8am-5pm
  • Hardware Replacement: Next Business Day
  • Email Ticketing
  • CovrEDGE Portal
  • Expert Technical support
Request a Quote

24x7x4HR

  • Support Hours: 24/7
  • Hardware Replacement: 4 hours
  • Email Ticketing
  • CovrEDGE Portal
  • Expert Technical support
Request a Quote

Supported Brands

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NetApp Logo
Fortinet Logo
Dell EMC Logo
Platronics Logo
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FAQs


I can’t say enough about Edgeium.   I was in Houston for a scheduled upgrade and unboxing what was supposed to be a turnkey solution and realized the vendor didn’t include the needed components to complete the install.  I called Joe, and he literally had someone fly down with the parts that same day.  I couldn’t believe it.  I was able to complete the upgrade as planned.  Thank you Edgeium!

— Director of Network Engineering – Large Healthcare Conglomerate

“Edgeium’s fast turnaround on quotes, quick shipping and follow-up allows me to focus on my job — not the when and how of logistics of gear. They work easily with my team and offer technical expertise when I don’t have the time to research parts and compatibility. That alone makes my job more efficient and easier.”

— Senior Network Engineer, Top 5 Transportation Company

Very friendly, attentive, and responsive services. Amazing prices for all major name brands devices like (Dell, Cisco, Juniper., etc). Also, I’d recommend anyone to try out Edgeium brand SFP’s. They cost a fraction of the name brand and work the same as the OEM units.

— Sr. Network Engineer Mobile Gaming Company

Edgeium branded optics are a lot better quality than many others that I’ve tried in the past. Much closer to Cisco Original than my prior vendors.

— Network Manager for Fortune 1000 Oil & Gas Company
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