Solutions > CovrEDGE™ Maintenance

Third-Party Maintenance

Edgeium’s CovrEDGE™ is a reliable low-cost alternative to OEM IT maintenance.

Maintenance Renewal Coming Soon?

Save up to 70% annually.

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Global CovrEDGE

Edgeium helps companies of all sizes across the world better manage their IT network support by offering third-party Maintenance (TPM). Our commitment to delivering the highest quality TPM services give you the flexibility to manage your network in the most efficient and cost-effective way possible.

Hundreds of stocking locations in 96 countries.
Remote and onsite technicians available 24/7.
Service level agreements include hardware replacement within 4 hours or next business day.
First call to highest-level certified technicians for all OEMs.

How it Works

Schedule Demo with Expert
CovrEDGE Maintenance Analysis
Choose your SLA
Access your CovrEDGE Portal
Realize lower OpEx

CoverEDGE TPM is a low cost alternative for OEM IT maintenance.

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CovrEDGE Portal

Our vendor-agnostic IT asset management and ticketing system enables you to track and manage all of your IT assets in one convenient location.

Get a live demo

Why Choose CovrEDGE?

Reduced Costs

Edgeium customers save up to 70% on annual IT maintenance costs compared to OEM support plans.
Expert Support

Every CovrEDGE ticket is immediately assigned to an engineer with the highest level certification for your specific OEM.
Flexible Terms

We build every IT maintenance contract to fit your business. We can change SLAs on the fly, adjust coverage as needed and more.

CovrEDGE Savings Calculator

Try our tool to estimate your potential savings on IT maintenance.

Calculate Savings

Service Levels Available

Sparing as Service

Hardware Replacement: Next Business Day and 4 Hour
Email Ticketing
CovrEDGE Portal

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8x5xNBD

Support Hours: 8am-5pm
Hardware Replacement: Next Business Day
Email Ticketing
CovrEDGE Portal
Expert Technical support

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24x7x4HR

Support Hours: 24/7
Hardware Replacement: 4 hours
Email Ticketing
CovrEDGE Portal
Expert Technical support

Request a Quote

Supported Brands

FAQs

I can’t say enough about Edgeium. I was in Houston for a scheduled upgrade and unboxing what was supposed to be a turnkey solution and realized the vendor didn’t include the needed components to complete the install. I called Joe, and he literally had someone fly down with the parts that same day. I couldn’t believe it. I was able to complete the upgrade as planned. Thank you Edgeium!

— Director of Network Engineering – Large Healthcare Conglomerate

“Edgeium’s fast turnaround on quotes, quick shipping and follow-up allows me to focus on my job — not the when and how of logistics of gear. They work easily with my team and offer technical expertise when I don’t have the time to research parts and compatibility. That alone makes my job more efficient and easier.”

— Senior Network Engineer, Top 5 Transportation Company

Very friendly, attentive, and responsive services. Amazing prices for all major name brands devices like (Dell, Cisco, Juniper., etc). Also, I’d recommend anyone to try out Edgeium brand SFP’s. They cost a fraction of the name brand and work the same as the OEM units.

— Sr. Network Engineer Mobile Gaming Company

Edgeium branded optics are a lot better quality than many others that I’ve tried in the past. Much closer to Cisco Original than my prior vendors.

— Network Manager for Fortune 1000 Oil & Gas Company

Contact us

Phone

+1 (469) 629-5565
Email

sales@edgeium.com
U.S. Headquarters

4244 Spring Valley Rd
Farmers Branch, TX 75244
Questions?

Use our live chat. Representatives available Monday – Friday 7 A.M. – 6 P.M.

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Third-Party Maintenance

Maintenance Renewal Coming Soon?

Global CovrEDGE

How it Works

CoverEDGE TPM is a low cost alternative for OEM IT maintenance.

CovrEDGE Portal

Why Choose CovrEDGE?

<img width="78" height="75" src="https://edgeium.com/wp-content/uploads/2021/05/covredge-maintenance-reduced-cost.svg" class="triangles__icon" alt="Descending bar chart" data-eio="l" /> Reduced Costs

<img width="75" height="75" src="https://edgeium.com/wp-content/uploads/2021/05/hardware-proactive-maintenance.svg" class="triangles__icon" alt="Two wrenches crossed icon" data-eio="l" /> Expert Support

<img width="70" height="75" src="https://edgeium.com/wp-content/uploads/2021/05/covredge-maintenance-flexible-terms-1.svg" class="triangles__icon" alt="Two arrows in a cycle icon" data-eio="l" /> Flexible Terms

CovrEDGE Savings Calculator

Service Levels Available

Sparing as Service

8x5xNBD

24x7x4HR

Supported Brands

FAQs

What is third party maintenance?

Can third party maintenance provide software support?